The short version: be kind. Smolbean is for looking after your pets, and for sharing them with your household and your friends. Harassment, hate, sexual content, cruelty to animals and spam are not allowed, and we remove them and the accounts behind them.
Agreeing to these terms
By using Smolbean you agree to these terms. If you make an account, you confirm you are at least 13 years old and agree to the community rules below. If you don't agree, please don't use the app.
Accounts
An account is optional and free. You make one with Sign in with Apple or Sign in with Google, and you're responsible for what is done with it. Choose a display name and @handle that are yours to use and that follow the community rules. You can delete your account at any time in the Pet tab.
Your household
You can invite up to five other people into your household. Everyone in it can see and change your pets' records, and each of their phones keeps a copy. Only invite people you trust with them. The person who made the household can take someone out of it, and anyone can leave.
What you share
What you post (moments, captions, photos, messages, names and handles) stays yours. By sharing it you allow us to store it and show it to the people you shared it with, only for running Smolbean. Only share photos you have the right to share, and never photos of people who haven't agreed to it.
Community rules
We have zero tolerance for objectionable content and abusive behaviour. You must not post or send anything that:
- bullies, harasses, threatens or intimidates anyone;
- is hateful towards people because of who they are;
- is sexual, or shows nudity;
- shows or encourages cruelty to an animal, or violence;
- encourages self-harm;
- is spam, a scam, or advertising;
- pretends to be someone else, or shares someone's private information;
- breaks the law.
Reporting, blocking and what we do
You can report any account, moment or message from its menu, and block anyone. What you report disappears for you at once, and we review every report within 24 hours. When something breaks these rules we remove it, and we may suspend or delete the account that posted it, without notice. Blocking someone stops them seeing your pets, sending you requests or messages, and hides theirs from you; they aren't told.
Text people type for others is checked against a word list, and names, handles, captions and shared photos are also checked automatically before they appear. No check is perfect, so please report anything that gets through.
Membership
Membership and Smolbean Plus are auto-renewing subscriptions sold and managed by Apple. They are charged to your Apple ID, renew unless cancelled at least 24 hours before the end of the period, and can be managed or cancelled in your App Store account settings. Apple's Licensed Application End User License Agreement also applies to your use of the app. Membership is separate from your Smolbean account and stays with your Apple ID.
Not veterinary advice
Smolbean helps you keep track of your pet's care. It is not a vet and doesn't give veterinary advice. Your pet's mood, reminders, speech bubbles and diary are a light-hearted reflection of the care you log. If you're worried about your pet's health, contact a vet.
The service
We work to keep Smolbean and its studio available, but we can't promise it will always be, or that sync will never be delayed. Keep a backup of your iPhone. We may change or stop features, and will say so in the app or on this site when it matters.
Liability
To the extent the law allows, Smolbean is provided as it is, and we are not liable for indirect or consequential losses, or for what other people post or send. Nothing in these terms limits rights you have under the law where you live.
Changes
If these terms change, the new version will be posted on this page with a new effective date, and the app will tell you about important changes.
Contact
Questions, and reports by email, are welcome at hello@smolbean.app.